Self Service

Efficient service at your finger tips

The Billetterie^® Platform was built with the self-service modus operandi in mind. The idea is to support a 24/7 service offering. End clients are empowered with tools to find solutions to their queries and problems using this facility. The following self-service functions are supported: The myworkspace user interface provides not only a dashboard for the user, but also a facility that groups all the necessary tasks and messages for the user.

Watch video ▶

Functions

My Workspace

The user interface provides a facility that groups all the necessary tasks and messages for the user.

FAQ

A compilation of frequently asked questions enables users to benefit from known solutions.

Admin Panel

The administrator role allows users to configure all the features of the system codelessly.

Password Reset

Users are able to (re-) generate passwords without having to go through an intermediary.

Knowledge Base

Users can access knowledge base articles compiled through an approved knowledge management process.

Community Forums

Users can collaborate with other users in the Billetterie community or in the community of the service provider.

[WP-Coder id =”1″]